Altamira HRM Help Center

Anomaly #10 - The minimum duration of the time slots is not respected
Anomaly #11 – The minimum daily working time in the attendance model is not respected
Anomaly #12 - The maximum daily working time set in the attendance model is not respected
Anomaly #13 - Approved absences do not match the recorded time entries
Anomaly #14 - The approved leaves do not match the time punches
Anomaly #16 - There is a full-day absence and at the same time other types of absences
Anomaly #19 - There is an absence for the entire day, and simultaneously, other types of absences.
Anomaly #2 - The first clock-in/out is an exit
Anomaly #20 - The number of days related to the month is incorrect
Anomaly #21 – The number of days linked to the week is incorrect

Anomaly #19 - There is an absence for the entire day, and simultaneously, other types of absences.

There is an absence for the entire day, and simultaneously, other types of absences

Problem: This occurs when there are multiple absence requests for hours within the same day, covering the same time frame.

Resolution: One of the absence requests must be canceled. This can be done by the employee directly, or by the HR Manager or any Admin user, depending on the company workflow configuration:

Go to Attendance > Requests
Set the filter > Status "Accepted"
Select the request > click "Cancel"

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