Problem: This occurs when the configured attendance model only includes a day of rest and does not account for any clock-ins or clock-outs within the day.

Resolution: HR or the system Admin must adjust the number of hours worked for the day:

1. Go to Attendance > Attendance Book and set the status at the top right to Anomalies 
2. Click on the day with the anomaly
3. Section Cause Summary check that the cause and the duration/quantity are correct

1. In the bottom right button, click the icon
2. Finally, click "process causes"

Alternatively, it is necessary to make changes to the attendance model by adding overtime. See Configure an overtime slot