Anomaly #6 – Stamps with a reason used on single-stamp days
FollowStamps with a reason used on single-stamp days
Issue: Stamps linked to a reason have been used within a day whose presence model is set to “single stamp.”
Resolution:
- The HR or Account Administrator must manually remove the reason from the affected stamp, or delete the stamp and create a new one, then reprocess the stamps for that day.
- Non-HR or non-Administrator users, in the case of a virtual stamp, must delete the stamp linked to the reason and submit a new stamping request without a reason.
Note: If there are employees who use only “single stamp” days, account Administrators should:
- Create a group
- Add all users who use only “single stamp” days to this group
- Access all stamp-related reasons from the section Settings → Application → Codings → Reasons
- Exclude that group from having access to those reasons
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