From the Clock-ins section you record your clock-ins and clock-outs and review the list of your most recent punches. Depending on how your company has configured your user, you can clock in directly from the app, by scanning the QR code of a ClockPoint terminal or by getting close to a terminal with Bluetooth enabled.

Accessing the section

Tap Clock-ins in the bottom menu. If it is the first item of the menu, you find it already open when the app starts.

Recording a clock-in

1. Tap CLOCK-IN or CLOCK-OUT.
2. If only one clock-in mode is active for you, the punch is recorded straight away.
3. If more than one mode is active, the Select clock-in type pop-up opens: tap the mode you want to use.

The app sends the exact time and the in/out direction of the punch to the Altamira systems, which are then used for attendance processing. When the operation completes you see the message Clock-in was successful (or Clock-out was successful) and the punch is added to the list.

The clock-in modes

• Clock-in using the app: records your clock-in or clock-out directly from the app, with no external device.
• Open the camera to scan the QR Code: opens the camera, then point it at the QR code shown by the ClockPoint terminal. The camera closes automatically when the punch is recorded.
• Bluetooth clock-in/out: the app looks for the nearest terminal with Bluetooth enabled and records the punch as soon as it detects it.

You only see the modes that are active for your user. If the CLOCK-IN and CLOCK-OUT buttons are not displayed, no mode is active for you: contact the administrator of your account.

Example: only one active mode

Your company wants punches to be recorded only from the terminal on site: your user is granted the terminal clock-in right only and there are no terminals with Bluetooth enabled. The QR code is therefore the only active mode and, when you tap CLOCK-IN, the camera opens directly without the selection pop-up.

Clock-in reasons

If your company requires a reason, after tapping clock-in or clock-out you are taken to the list of the reasons defined by your company: select the reason to complete the punch. The reason is requested for every mode, therefore also for QR code and Bluetooth.

Geolocation and geofencing

Geolocation

If geolocation is enabled in your company configuration, the app asks for permission to detect your location. Once you grant it, the address where you currently are is displayed above the clock-in and clock-out buttons.

Geofencing

If geofencing is enabled in your company configuration, the in-app clock-in lets you punch only inside a geographic area defined by your company: the circle on the map turns green when you are inside it, and at that point you can record the punch.

If something does not work

• You have no connection: the in-app clock-in is stored by the app and sent to the Altamira systems as soon as you are online again. QR code and Bluetooth require an active data connection instead, otherwise the app warns you that you cannot punch with that mode.
• The QR code is no longer valid: the code shown by the terminal is refreshed periodically. If you get the message The scanned QR Code is no longer valid, go back to the terminal and scan the updated code.
• The terminal is not valid: you are pointing the camera at a QR code that does not belong to a ClockPoint terminal of your company.
• The punch has already been recorded: you tapped the same button twice within a very short time and the second punch is not duplicated.
• The Bluetooth option is missing: if Bluetooth has been enabled on a terminal only recently, the option may appear in the app with a slight delay. Try again later or ask your administrator to check the terminal configuration.

Permissions

Rights are assigned to your user account by the administrator of your account, from Settings > Users, Rights tab.

The CLOCK-IN and CLOCK-OUT buttons are displayed when at least one mode is active. Both terminal modes depend on the same right: once it is granted to you, you can punch from a terminal even without the in-app clock-in right.