Any Administrator user can send credentials to users or employees in the following ways: 

• Sending credentials to a single user from the user form
• Sending credentials to a single user from the employee form
• Massive sending of credentials to multiple users from the employee list

Sending credentials to a single user from the user form

In Altamira, each account has a user card that can be consulted in the User Security section.

To send credentials to a single user:

1. Go to  > Security> Users
2. Search for the user using the simple search bar or by scrolling through the pages of the list
3. Click the link under the Username column to open the tab
4. Click on Send mail

Sending credentials to a single user from the employee form

You can also send your credentials from the employee card:

1. Click on Employees > Employee Database
2. Click on the employee's name
3. Click on Actions > Self Service Accounts > Submit Credentials

Note: if you have created only an employee master card but not a user, before sending the credentials you will have to carry out an additional step, creating an account or connecting the existing card: see Connect a user to the employee card

Massive sending of credentials to multiple users from the employee list

To send massive credentials to multiple users: 

1. Click on Employees > Employee Database
2. Select the users to send the credentials to (see also Select items in a list)
3. Click Actions > Self Service Accounts > Submit Credentials